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Our company

Our staff of almost 800 at eight different locations across the country fuel the innovation that has made RBH one of Canada’s leading tobacco companies.

With the support of our parent company, Philip Morris International, we’re paving the way for a smoke-free future for all Canadians.

~800

employees

Our history

Over 60 years of innovation

  • 1956

  • 1986

  • 2008

  • 2009

  • 2015

  • 2016

  • 2016, 2017, 2021, 2022, 2023

  • 2018 - 2020

  • 2019 - 2021

  • 2022

  • Rothmans of Pall Mall Limited is established
  • RBH is formed
  • RBH becomes an affiliate of Philip Morris International (PMI)
  • PMI R&D Cube opens

    Located in Neuchâtel, Switzerland, more than 400 employees work exclusively on smoke-free alternative technologies.

  • pmiscience.com launches

    To share findings related to PMI’s smoke-free products publicly with the scientific community

  • PMI announces smoke-free future

    The launch of an ambitious global initiative to “convince all current adult smokers that intend to continue smoking to switch to smoke-free products as soon as possible.

    RBH launches its first smoke-free alternative to cigarettes in Canada

    Canadian smokers who choose not to quit now have access to alternatives.

  • RBH is selected as a Greater Toronto Area Top Employer
  • RBH is selected as a Canadian Top Employer three years in a row

    The result of a comprehensive global survey of management and employee conditions, and awarded to organizations that lead the way in outstanding “people-first” HR practices.

  • RBH receives their Smoke-Free Culture Certification for three consecutive years

    This certification recognizes RBH’s commitment to establish a company culture towards a smoke-free future and encourages employees to remove cigarette smoke from their lives.

    RBH receives their EQUAL-SALARY Certification

    This certification verifies that RBH pays female and male employees equally for equal work in all departments, demonstrating the organization’s commitment to gender balance.

     

  • PMI Global receives their EQUAL-SALARY Recertification

    This recertification verifies that PMI Global pays female and male employees equally for equal work in all departments, demonstrating the organization’s commitment to gender balance.

Our People

Our team is what makes us one of the leading companies in Canada.

 

Milena Trentadue

Managing Director

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Patrick Codere

Manager Information Technology

Zaid Bin Zikria

Head of Operations Customer Service

Muhammad Zeeshan

Director Finance

simon guay

Simon Guay

Director Manufacturing

Nicole Bifolchi

Director People & Culture

Volodymyr Zhyganov

Director Strategy & Program Delivery CA

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Gwenno Lloyd

Senior Counsel

Kory McDonald

Head of External Affairs

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Paul Pielas

Director, Commercial Operations

Ali Raza

Ali Raza

Director Smoke-Free Products

Guadalupe Aladro

Director Combustibles Cigarettes CA

Speak Up

PMI is committed to doing business ethically and with integrity, honesty, respect, and fairness. Employees, business partners, and stakeholders can raise concerns using PMI’s Speaking Up channels.

To learn more about how to make a report, click here.

CONTACT

Get in touch.

Rothmans, Benson
& Hedges Inc. (Canada)

1500 Don Mills Road
Toronto (ON) M3B 3L1
Canada

General Inquiries
services@rbhinc.ca

Media Inquiries
media@rbhinc.ca

General
1-416-449-5525

Retail Support Service
Monday - Friday from 8 a.m. to 8 p.m.. EST
1-855-333-5001

Product Concerns
Monday - Friday from 9 a.m. - 5 p.m. EST
1-800-315-5851

If you are unsatisfied with the quality of one of our combusted tobacco products please use our contact form: scanpack.com/feedback

Smoke-Free Products
Monday - Friday from 10 a.m. - 8 p.m. EST
Saturday from 11 a.m. - 5 p.m. EST
1-800-304-4033